What is Valet Trash in Multifamily?

Valet Trash in multifamily housing refers to a doorstep trash collection service provided to residents, usually five nights a week. Instead of walking to a dumpster or centralized trash compactor, residents place their bagged garbage in a provided bin or outside their door during a designated time window. A uniformed valet then collects the trash and takes it to the on-site disposal area.

How It Works

  • Residents receive a small trash bin or container.
  • They set their bagged trash outside their unit during set hours (e.g., 6–8 p.m.).
  • A third-party service provider or the property’s own staff collects the trash that night.
  • Recycling may be included, depending on the provider.

Why Multifamily Properties Offer It

Benefit Description
Convenience for Residents No more long walks to dumpsters—just leave trash outside the door.
Amenity Value Marketed as a premium service; can help justify higher rents or fees.
Property Cleanliness Reduces litter around dumpsters and overflowing trash areas.
Operational Efficiency Limits resident access to dumpsters, which may reduce maintenance and pest issues.

Typical Valet Trash Service Costs

  • Usually $25–$40 per unit/month
  • Charged as a separate fee on the rent bill, or included in rent

Common Resident Complaints

  • Missed pickups or inconsistent service
  • Fines for leaving trash out at the wrong time
  • Smells or mess in hallways if residents don’t follow rules