What is ResMate?

What is ResMate?

ResMate is an AI-powered leasing assistant developed by Respage, designed to streamline the multifamily leasing process. It automates lead responses and nurturing across multiple communication channels, including email, web chat, text, phone, Facebook Messenger, and internet listing services (ILS). ResMate instantly answers inquiries, schedules tours, follows up with prospects, and even cross-sells to sister properties when needed, significantly reducing the workload on leasing teams and improving lead-to-tour conversion rates​.

The platform operates within the Respage Smart Leasing Platform CRM, which automates up to 95% of daily leasing workflows. This integration provides centralized leasing workflows, customizable nurturing options for affordable housing, AI-driven proactive insights, and comprehensive prospect management. The platform also features a centralized leasing calendar, proactive insights based on historical data and resident behavior, and the ability to predict lease renewals with high accuracy​.

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